Returns

Looking to submit a return? Easy! We offer free returns within 14 days of purchase.

Returns must be submitted accurately and adhere to these conditions to be eligible:

  • Return must be submitted within 14 days of purchase.
  • Items must be returned in new condition, unworn (other than tried for fit), unwashed, undamaged and clean.
  • Items must be free of pet and human hair, stains (including deodorant), dirt, etc.
  • Items must be returned in their original packaging and include original hang tags.
  • Invoice (order) number must be included in return package.

Items returned in poor condition will not be eligible for refund, or store credit

bergspitze reserves the right to refuse any refunds or exchanges if all of the above conditions are not met.

To start a return, contact us below:

Contact form